Specialist, Account Resolution (Plano, TX) in Plano, TX at HOSPITAL BUSINESS SERVICES, INC - TEXAS DALLAS

Date Posted: 7/7/2018

Job Snapshot

  • Employee Type:
  • Location:
    5212 Tennyson Parkway
    Plano, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

The Specialist, Account Resolution is the lead responsible for the timely follow-up of Managed Care/Commercial accounts. Communicates clearly and efficiently by phone with health plans. Maintains productivity standards and reports. Responsible to obtain State collection guidelines if applicable. Reviews managed care contracts

Duties & Responsibilities

1. Works account assigned to work list both expediently and thoroughly to expedite payment and final disposition of account.

2. Communicates effectively with patients, and other payers to facilitate payment in a timely fashion.

3. Makes clear legible notes in Medi-Tech pertaining to any collection efforts made on accounts. (Proper use of activity codes.)

4. Performs timely follow up and ensures appropriate action taken at system-mandated intervals.

5. Identifies Hospital/Corporate contracted payers.

6. Performs special projects and assignments in an accurate, efficient, and thorough manner.

7. Explains hospital deposit policies and payment arrangement standards.

8. Performs other duties as assigned or required.

9. Performs lead duties to assist in meeting revenue cycle goals

10. Meets cash goal requirements and all other KPIs