PATIENT SERVICE REPRESENTATIVE-PHYS. PRACT. in Norristown, PA at SUBURBAN HOSPITAL

Date Posted: 10/26/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    2701 Dekalb Pike
    Norristown, PA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    10/26/2018

Job Description

Suburban Community Hospital, a 126-bed community-based acute-care teaching hospital in East Norriton, Pennsylvania, seeks a full time, Patient Service Representative (PSR). The PSR position, is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The PSR may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The PSR may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines.