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Patient Access Manager in Kansas City, MO at Prime Healthcare Services Inc

Date Posted: 5/7/2019

Job Snapshot

Job Description

Overview

St. Joseph Medical Center is a faith-based, 310-bed hospital providing a wide range of acute care and outpatient services. Key services include the St. Joseph Heart Institute, Senior Care Services, and the Joint and Spine Institute. St. Joseph is a member of Prime Healthcare Services, one the nation's leading hospital systems. It is recognized by Truven Health Analytics as one of the '15 Top Health Systems' in the nation. We believe that continuous, quality of care and performance improvements are the foundation for preserving and enhancing healthcare delivery.
Responsibilities

As our new Patient Access Manager, you will work closely with the Admitting Director or Manager overseeing department operations and function. You will work to ensure patient, family, and Physician satisfaction on a daily basis. As you might suspect, you will be responsible for all areas within the Patient Access department. We are looking for someone who communicates clearly and efficiently with patients, patients family, coworkers and physicians. Sound Intriguing; if so, you should also know we provide a very competitive compensation package and great benefits.
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Qualifications

1. High school diploma or equivalent required
2. One to two years experience as a supervisor in the Admitting areas of an acute care facility preferred
3. Preferred Skills and Abilities: Must be able to demonstrate understanding of and ability to interpret third party payer principles and terms and COBRA laws. Strong organizational skills required for effective communication with patients, physicians, public, staff and administrations. Must be able to work in fast paced environment with frequent interruptions.
4. Knowledge of medical terminology preferred.
5. Effective written, verbal communication, and interpersonal skills
6. Ability to multi-task, prioritize needs to meet required timelines
7. Analytical and problem-solving skills
8. Customer Services experience require