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IT Analyst in Ontario, CA at Prime Healthcare Services Inc

Date Posted: 5/9/2019

Job Snapshot

  • Employee Type:
  • Location:
    Ontario, CA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


The incumbent will participate and support the design, development, configuring, testing, implementation and on-going maintenance of new and existing applications. Analyze user requirement, procedures and problems to automate processing or to improve existing computer system by occasionally conducting relevant research and developing efficient and cost-effective solutions.  Work closely with relevant teams to prioritize business goals and information needs while maintaining the flow of information in-between different computer systems.



  • Works with management staff and users to identify, analyze and prioritize needs and requirements.  Supports the design, development and implementation of solutions to meet same.
  • Evaluates and prioritizes requests for system enhancements and provides timetables for completion.  Ensures all such requests are completed within established time frames.
  • Interacts with end users to monitor systems utilization. Supports the Design, development and implementation of system improvements as necessary to maintain maximum utilization.
  • Reviews internal documentation requirements for projects. Participates in the creation and maintenance of user guides, documentation, operating manuals and reference manuals.  Presents documentation to management for review and approval. Ensures that all documentation meets department standards and is properly cataloged in the document management system. Conducts end user orientation and training for the understanding and operation of computer systems.
  • Remains abreast of current and emerging technologies in the field of Health Information Systems.
  • Ensures that other departments involved in projects are communicated with effectively.  Meets with user representatives to ensure their requirements are reflected in each project’s scope.
  • Interacts with vendors and reports software problems through customer support and resolves software problems. Provides regular status reports to management.
  • Responsible for monitoring and facilitating all work orders and help desk calls for the departments covered in the Lead role. This includes preparing documentation for meetings, status reports and responding to individual requests
  • Bachelor’s degree in Computer Science or related field preferred.
  • Knowledge of MS Office and Windows operating system platforms.
  • One (1) year of applicable work experience required.
  • Working knowledge of a Health Information System preferred.
  • Knowledge of healthcare industry and hospital operations preferred.


We are an Equal Opportunity/Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics.  If you need special accommodation for the application process, please contact Human Resources.  EEO is the Law: