Director of Physician Business Offices in Kansas City, MO at Prime Healthcare

Date Posted: 2/22/2021

Job Snapshot

Job Description

Overview St. Joseph Medical Center, a CMS 5-Star Award winning hospital, is a faith-based, 310-bed facility providing a wide range of acute care and outpatient services. Key services include the St. Joseph Heart Institute, Senior Care Services, Senior Behavioral Health, Surgical Services and the Joint and Spine Institute. St. Joseph is a member of Prime Healthcare Services, one the nation’s leading hospital systems. It is recognized by Truven Health Analytics as one of the “15 Top Health Systems” in the nation. We believe that continuous, quality of care and performance improvements are the foundation for preserving and enhancing healthcare delivery.

Responsibilities The Business Office Director is responsible for planning, organizing and influencing department activities and delivery of Business services while maintaining continuous quality improvement. The Director maintains operation within budgetary parameters. Effectively interacts with patients, significant others and other health team members, while maintaining standard of professional business service. The Business Office Director is accountable to the Chief Financial Officer for the day-to-day management of personnel, including staffing, timekeeping, employee evaluations, counseling interviewing and selection of staff within established guidelines.

Education and Work Experience

  1. Bachelor's Degree in Business, Accounting or Finance required (effective 4/1/14 for all new hires).
  2. Three to five years experience in health care business office required.
  3. Preferred Skills and Abilities: Must be able to demonstrate understanding of and ability to interpret third party payer principles and terms and COBRA laws. Strong organizational skills required for effective communication with patients, physicians, public, staff and administrations. Must be able to work in fast paced environment with frequent interruptions.
  4. Knowledge of medical terminology preferred.
  5. Effective written, verbal communication, and interpersonal skills.
  6. Ability to multi-task, prioritize needs to meet required timelines.
  7. Analytical and problem-solving skills.
  8. Customer Services experience required.
  9. Computer and word processing skills.
  10. Knowledge of equipment, systems and machines used in the Business Office.
  11. Knowledge of collection procedures and regulations


We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. EEO is the Law: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf