Clinical Systems Analyst (Non-Exempt) - NVNV in North Las Vegas, NV at North Vista Hospital

Date Posted: 12/24/2020

Job Snapshot

Job Description



  • Request new user IDs and access, review training schedules; provide input for employees completing Epic training. Work with HR to develop and streamline communication and documentation for new hires. 

  • Epic (all modules as required)
  • Dragon DMO
  • Neurology Workbench/Nihon Kohden/SOC Telemed
  • Other Physician specific software as required

  • Assist in troubleshooting issues with Epic modules;
  • Work with users to submit change requests for needed changes per work flows;
  • Act as local POC for all implementation, upgrades, SUP’s, training documentation, etc. as required;

  • Act as liaison between customer and technical IT and/or IT application and technical IT.
  • Clearly communicate issues or requests and understand what is needed to resolve issues. 
  • Round on clinical floors to monitor issues.

  • Analyze and troubleshoot hardware integrated with clinical applications
  • understand application configurations for optimal use and peak performance
Responsibilities Manages MEDITECH/enterprise system applications in the areas of ongoing user support/training, dictionary, maintenance, system enhancements, problem analysis, resolution and troubleshooting. Works with vendors and other IT staff to coordinate hardware installation, maintain and oversee changes, corrections, enhancement to the Clinical Systems. Acts as a liaison for Departments for Clinical System issues.

Education and Work Experience

  1. High School Diploma required for all new hires starting 4/1/14.
  2. Bachelor's Degree in Clinical Healthcare field, Business Discipline, Healthcare Management, Health Information management or Information Science or equivalent experience preferred.
  3. 2 years work experience in a hospital setting required.
  4. Clinical experience preferred.
  5. Interpersonal skills necessary to deal with and establish working relationships with physicians, hospital personnel and co-workers.

We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. EEO is the Law: