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BILLING SUPERVISOR in Reno, NV at SAINT MARY'S MEDICAL GROUP

Date Posted: 12/4/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    645 North Arlington Avenue
    Reno, NV
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    12/4/2018

Job Description


About this position:
Department: Fitness Center
Status: Full Time
Shift: Varied
The Billing Supervisor is a high level customer service position that works closely with the membership representatives as well as new and existing members. The Billing Supervisor (BS) is responsible for processing new member account information. Assist with all member issues including Member Holds, Member Resignations, refunds, and adjustments, and make appropriate changes on member accounts for vital information. The BS monitors Aged Trial Balance and collect past due items and cancel two month bad debt accounts. With Direct Oversight, the BS writes off balances owed for bad debt; process payments for past due items; enter EFT changes; reactivate bad debt accounts when paid. The MSR is able to operate a computer to accurately input and retrieve data. Special projects or other assignments may be given with expectations to be completed in designated timeframes. The Billing Supervisor works closely with the Marketing and Membership Supervisor to generate excitement and interest in the Center systems and procedures that focus on generating new members and the retention of current members. The Billing Supervisor will actively recruit, train and support the Membership Representatives to do the same. Additionally, this position will work in conjunction with the Fitness Center GM and Marketing and Membership Supervisor to assist with building the dues base to targeted level, building the averages sales per member to targeted level, and assisting with membership retention. This position is expected to convey a professional, friendly, welcoming, and caring environment for all members, guests, employees and members of the public who visit the Center.

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