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PBX Operator - Communications in National City, CA at Prime Healthcare Services Inc

Date Posted: 6/13/2019

Job Snapshot

Job Description

Overview

Paradise Valley Hospital is a recipient of the Healthgrades 2018 Patient Safety Excellence Award, a designation that recognizes superior performance of hospitals that have prevented the occurrence of serious, potentially avoidable complications for patients during hospital stays.

 

Paradise Valley is the only hospital in San Diego County to receive this recognition five years in a row (2014-2018). Paradise Valley is a member of Prime Healthcare, and Prime Healthcare has more Patient Safety Excellence Award recipients for three consecutive years (2016-2018) than any other health system in the country.

 

“We applaud the hospitals who have received the Healthgrades 2018 Patient Safety Excellence Award,” said Brad Bowman, MD, Chief Medical Officer, Healthgrades. “Their dedication and commitment to providing safe care creates tangible results for patients.”

 

The distinction places Paradise Valley among the top five percent of all acute care hospitals reporting patient safety data for its excellent performance as evaluated by Healthgrades, the leading online resource for comprehensive information about physicians and hospitals.

 

“We are extremely honored to receive this award,” says Neerav Jadeja, Paradise Valley Hospital CEO. “All of our staff, both clinical and non-clinical, physicians, and leadership are devoted to providing the highest quality care for our community. Their hard work and dedication to our hospital helps ensure a safe environment for our patients.”
Responsibilities

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.
Qualifications

Education and Work Experience

  1. High School Diploma or Equivalent required (effective 4/1/14 for all new hires).
  2. Previous PBX experience preferred.
  3. Previous experience in office or receptionist.
  4. Effective written, verbal communication, and interpersonal skills.
  5. Ability to multi-task, prioritize needs to meet required timelines.
  6. Analytical and problem-solving skills.
  7. Customer Services experience preferred.


We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. EEO is the Law: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf