File Clerk - BMSI Supply Chain SMNJ in Newark, NJ at Prime Healthcare

Date Posted: 1/9/2021

Job Snapshot

Job Description

Overview Performs clerical duties such as answering telephones and preparing requisitions for outpatients. Other duties include, but are not limited to, filing patient reports, retrieving patient records for physicians or medical records. The clerk should demonstrate adequate knowledge of the usual terminology of tests ordered in Radiology. This person should demonstrate good telephone etiquette, maneuvers through reception area providing clerical support by utilizing telephone, computer, office equipment, and by running errands throughout the facility.

Responsibilities Prepares statistical records as needed for Radiology and hospital administration in an accurate and timely manner.
Check unconfirmed procedure list and confirm if necessary.
Process patients and generate requisitions.
Inform technicians of patient arrival. Inform patients if a delay occurs.
Ensure that reason for exam is accurate and documented.
Ensure that all referrals, authorizations, orders and consents are in patients jacket.
Performs Scheduling Clerks and File Clerks duties as needed.
Demonstrates knowledge of basic office skills including typing, filing, and the operation of general office equipment.
Work pace is consistent with the standards of the department.
Is attentive to record-keeping and documentation of work performed and required paperwork inherent to the position (e.g., subpoenas, film requests/ mailing, maintaining Files / Purging).
Communicates age specific information to the other members of the interdisciplinary team in an effective and timely manner. (neonates, pediatrics, adolescents, young adult, middle adult to older adults).
Acts as a liaison between Radiology department and other hospital departments and physicians offices.
Helps answer front office phone calls and demonstrates courteous and appropriate phone skills.
Performs duties in an efficiently matter, distributing reports, charting, faxing, filing and other clerical duties.
Performs other duties as assigned or required.
Responsible for supporting and interfacing with Radiologist.
Familiar With Exam Preparations, Can Give Prep Instructions Accurately.
Responsible For Scheduling Appointments.
Required To Complete And Process Patient Appointments:
- Book Appointment (First Available Or Search Time And Date)
*Enter/Edit Patient Data And Scheduler Notes
*Enter/Edit Patient Insurance And Auth/Referrals
- Book A Pending Patient Appointment
- Cancel Appointment
- Reschedule Or Edit Appointment
- Register Or Waitlist Appointment(S)
- Find Or Search For Patient(S)
- Check In Patients
- View/Edit Department /Resource/Appointment Book And Waitlist Desktops
Knowledge Of “Footer Buttons:”
- Display
- Letter/Forms
- Switch Accounts
- Change Status
- Duplicate Or Create A Duplicate Appointment On Same Account
- Allergies
- Enter/Edit/View Any Patient Alerts On The Patient
Knowledge Of ITS Module:
- Log/Modify/Cancel An Order
- Look Up Patient’s Reports/History/Labs/Historical Reports
- Print Out Statistical Data Or Patient Schedule
Performs other duties as assigned or required.



1. Previous office experience preferred.
2. High School Diploma or Equivalent preferred.
3. Knowledge of terminology of Radiology tests preferred.
4. BCLS (AHA) upon hire and maintain current.


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